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FAQ - Frequently asked questions

Bundles

Our fares are organised in three different packages to suit the most varied travel needs.

 

BASIC

CLASSIC

BIZ

  • Small cabin baggage 40x30x20 cm;
  • Free of charge online check-in available starting with 24 hours up to 3 hours before departure;
  • Changes as per fare rules;

 

  • Small cabin baggage 40x30x20 cm;
  • Free seat selection except first four rows and over wings; emergency exits
  • 1x23 kg checked-in baggage (for tickets purchased until 18 June 2025);
  • Large cabin bag 55x40x20 cm (for tickets purchased from 19 June 2025 onwards);
  • Priority boarding (for tickets purchased from 19 June 2025 onwards);
  • Free of charge online check-in available starting with 30 days before departure;
  • Changes as per fare rules;

 

  • Small cabin baggage 40x30x20 cm;
  • Free seat selection including first four rows and over wings emergency exits;
  • 1x32 kg checked-in baggage;
  • Priority boarding;
  • Large cabin baggage 55x40x20 cm/10kg;
  • Free of charge online check-in available starting with 30 days before departure;
  • Unlimited date/ time changes without change fee (only fare difference if any)

 

The bundles apply to all passengers on a booking. If you want a certain service for only one passenger you can add that service on the booking or you can contact our customer support team and request a partial upgrade.

Upgrades are allowed up to 3 hours before departure only if the online check-in was not previously completed.

The bundle composition remains valid on the day of travel, even in the event of a schedule change or delay, according to the version in effect at the time of purchase.
In the case of a voluntary date change, the new bundle composition in effect at the time of the change will apply.